Welcome to Revlu. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please do not use our website.

2. Products & Availability

• All products are subject to availability.

• We reserve the right to discontinue or modify any product without prior notice.

• Product images are for illustration purposes. Actual colors or appearance may vary slightly due to lighting, screen settings, or manufacturing updates.

3. Pricing

• All prices are listed in Bangladeshi Taka (BDT).

• Prices may change without prior notice.

• Promotional offers and discounts are available for a limited time and may be changed or withdrawn at any time.

4. Orders

• An order is considered confirmed only after verification by Revlu.

• We reserve the right to cancel or refuse any order due to pricing errors, stock unavailability, suspected fraud, or incorrect customer information.

• Customers must provide accurate contact and delivery information.

5. Payment

We accept approved payment methods, including:

• Cash on Delivery (where available)

• Mobile Financial Services

• Bank Transfer

• Online Payment Gateway

Orders may be processed only after payment confirmation for prepaid orders.

6. Delivery

• Delivery times are estimated and may vary depending on location, weather, courier service, or public holidays.

• Delivery charges may apply unless otherwise stated.

• Customers should inspect the package upon delivery.

7. Returns & Replacements

• Products may be eligible for return or replacement if they are damaged, defective, or incorrect.

• Requests must be made within the eligible return period after receiving the product.

• Returned products must be unused and include original packaging, accessories, and invoices where applicable.

• Items damaged due to misuse, improper installation, or customer negligence are not eligible for return.

8. Warranty

• Warranty is available only for products where it is explicitly mentioned.

• Warranty does not cover physical damage, misuse, unauthorized repairs, water damage, or normal wear and tear.

• Warranty claims require valid proof of purchase.

9. Customer Responsibilities

Customers agree to:

• Provide accurate information.

• Use products according to the manufacturer's instructions.

• Keep invoices and warranty documents for future reference.

10. Intellectual Property

All content on this website, including logos, text, images, graphics, product descriptions, and designs, is the property of Revlu and may not be copied, reproduced, or distributed without written permission.

11. Limitation of Liability

Revlu shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use products or services purchased through this website, except where required by applicable law.

12. Privacy

Customer information is handled in accordance with our Privacy Policy. We do not sell or share personal information with unauthorized third parties.

13. Changes to These Terms

Revlu reserves the right to update or modify these Terms & Conditions at any time. Changes become effective once published on this website.

14. Governing Law

These Terms & Conditions shall be governed by the laws of the People's Republic of Bangladesh.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact our customer support team through the contact information provided on our website.

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